Sumitomo Chemical Advanced Technologies is committed to exceeding customer expectations by delivering the highest quality cost efficient products on time. In order to accomplish this, Sumitomo Chemical Advanced Technologies will pursue continual improvement by:
- Pursuing proven processes which enable our customers to achieve success.
- Expanding our technology base through external partnerships, internal development and personnel growth.
- Creating financial success by meeting budget objectives, expanding market share and providing timely, cost competitive solutions.
We will foster a “Culture of Customer Focus” and promote an environment that values and develops its people and business processes with active support from top management. We will strive to have:
- Zero Customer Returns
- 100% On-Time Delivery
- 100% Customer Satisfaction